Refund Policy
Last reviewed August 24, 2026
Because our products are digital and delivered instantly, refunds are limited. We stand behind our Services and will work with you to resolve technical issues.
Eligible Refunds
- Duplicate purchases of the same product within 24 hours.
- Payment processed but no key delivered and our support cannot provide a replacement within a reasonable time.
Non‑Refundable
- Keys that were viewed, activated, or used.
- Incompatibility due to unsupported OS, outdated BIOS/drivers, or failure to follow the installation guide.
- Bans, flags, or penalties from game publishers or anti‑cheat systems.
- Change of mind after delivery.
Exchanges & Credits
At our discretion, we may offer a replacement key or store credit if a product is deprecated or requires an extended safety update window.
How to Request
Open a ticket via the Support link with your order ID, email, and a detailed description. We respond as quickly as possible, usually within 24–48 hours.