Refund Policy

Because our products are digital and delivered instantly, refunds are limited. We stand behind our Services and will work with you to resolve technical issues.

Eligible Refunds

• Duplicate purchases of the same product within 24 hours.
• Payment processed but no key delivered and our support cannot provide a replacement within a reasonable time.

Non‑Refundable

• Keys that were viewed, activated, or used.
• Incompatibility due to unsupported OS, outdated BIOS/drivers, or failure to follow the installation guide.
• Bans, flags, or penalties from game publishers or anti‑cheat systems.
• Change of mind after delivery.

Exchanges & Credits

At our discretion, we may offer a replacement key or store credit if a product is deprecated or requires an extended safety update window.

How to Request

Open a ticket via the Support link with your order ID, email, and a detailed description. We respond as quickly as possible, usually within 24–48 hours.

Last updated: November 11, 2025